Facebook Login
Facebook is without doubt the most popular social networking website on the Internet with millions of users logging in to the site each day. It is only natural that some Facebook users experience Facebook login problems when they try to log into their Facebook profile to post status updates, see what their friends and contacts are up to and perform all the other activities that Facebook offers.
Some of the most important account information is the following:
- Official Facebook login page: http://www.facebook.com/, and http://www.facebook.com/login.php
- Facebook login username: can either be one of the registered emails of the Facebook account or the Facebook username
- Facebook login password: selected by the user during setup of the email account
The two most common Facebook login problems are that the login page is not loading correctly or that the login information is not accepted by the social networking site.
Facebook offers a link if the password of the account cannot be remembered. This leads to the “Trouble Accessing Your Account” site where the user needs to enter a captcha and the email that was used to register the account. If all information is filled out correctly the user will be sent an email to restore the account password.
Make sure to check the email spam folder if the Facebook login password reset email is not received. There is a contact page for users who are not receiving the email with the password reset information.
Another Facebook login issue users experience are page errors that are displayed before, during or after the log in including pages that does not seem to have been updated for a long time.
A common solution for this problem is to clear the web browser’s cache and cookies so that new data will be transferred directly from Facebook. There is a help page that contains instructions on how to clear the web browser cache of popular browsers.
Update
We have created a login helper document that walks you through the Facebook Login troubleshooting steps in detail. You can download the documents below:
Facebook Login Helper PDF
Facebook Login Helper PowerPoint
Links
Help for hacked or phished account
Facebook Log In Updates
October 12, 2010: Facebook has added two interesting security related features to the login process. US-users can now receive SMS messages with a one-time password that they can use to log in to the website. They need to add a mobile phone number to their account, and can from that moment on receive the passwords by sending an SMS to 32665 with the text otp. Facebook replies with the one-time password that users can then enter instead of their original password during login.
In addition, it is now possible to log out remotely. Say you were at a library or friend’s house, checked your status but forgot to log out. Anyone with access to the computer could access your Facebook account. To prevent his, remote logout was created. Open the Account Settings to see if any sessions are open. If they are you can sign out of them from the computer you are working on to prevent unauthorized access.
January 26, 2011: Facebook has added an option to enable HTTPS on the whole site, instead of just the login page. HTTPS makes sure that other users of the network cannot listen to the traffic which eliminates the danger that someone steals your login credentials or reads your messages.
The new HTTPS always setting is found in Account Security under Account Settings. Just check the secure browsing checkmark to enable the feature.
April 19, 2011: Facebook has started to introduce two factor authentication to their site. This new feature improves the security during log ins on Facebook. Users not only have to enter their email address and password when logging in, but also a one-time code that is send to their mobile phone whenever they log in from a new computer or device.
Facebook has also started to automatically redirect users from the http://www.facebook.com/ page to the secure login page https://www.facebook.com/
August 8, 2011: Facebook has updated the social networking site’s mobile security. The two new features that improve Facebook login and overall security are mobile social reporting and mobile password reset. The latter allows users to reset their Facebook password from their mobile device.
Users can now select the email address they want to receive the recovery link plus they get additional means of identifying the account.
Social reporting is more of a user to user way of making Facebook a better place. Users can send a social report to the owner of a post or photo to have it taken down or changed.
August 21, 2011: Facebook has released the pdf document “A guide to Facebook security” which has been specifically created for your adults, parents and educators. The 14-pages of the document explain how to protect the Facebook account, avoid scammers or how to recover a hacked account on the social networking site.
October 27, 2011: Facebook has started to test security related features that may be implemented in the future.
Between three to five Trusted Friends can be selected that can aid the user if they have locked themselves out or cannot log in anymore on the site. Facebook notes:
If you forgot your password and need to login but can’t access your email account, you can rely on your friends to help you get back in. We will send codes to the friends you have selected and they can pass along that information to you.
App Passwords: Users can generate so called app passwords for third party applications. You could create passwords for specific applications instead of your site credentials. This is especially helpful in combination with the new security code feature as it is not always compatible with third party applications.
February 7th, 2010 at 1:39 am
hi ,I’ve been trying to to log in for more than 6 months .but I was not able now iam very lucky .
February 7th, 2010 at 4:59 am
My husband & myself share the one computer, when I (Denise) go to logon in facebok his profile come up I cant acess my account ?
February 10th, 2010 at 2:38 am
I have used the same e-mail account and the same password since I first starting using Facebook. For the past two weeks, every time I try to log on, a box pops up telling me that I have entered an invalid e-mail and password. I have sent three e-mails asking you people to fix this. What is the problem?
February 17th, 2010 at 1:29 pm
I cant log into facebook help please
April 2nd, 2010 at 7:15 am
I keep getting logged off Facebook Lite, despite entering the proper info and checking “keep me logged in.” After about 1/2 hour of normal activity, the “login” box pops up. I have to then repeat the process and start all over again. If I try to post something I just composed by clicking the button and the “login” box appears, my entire posting is lost. This is extremely frustrating, because it takes me a long time to write and format and many times I can’t remember exactly what it was so I can rewrite it. Until about 3 weeks ago, I was able to log in and stay on perfectly ok. I use a Kyocera M2000 phone with Opera Mini. Regular is ok on my puter.
April 2nd, 2010 at 8:56 pm
TO WHOM THIS MAY CONCERN THIS IS MY SECOND TIME SENDING A REQUEST FOR HELP PLEASE NOTE THAT I HAVE MADE A MISTAKE BY OPEN TWO FACE BOOK PROFILE ONE WITH NO PICTURE AND ONE WITH A PICTURE. I DO NOT WISH TO HAVE THE ONE WITH NO PICTURE PLEASE REMOVE IT AND ALL THE INFORMATION EXCEPT MY FRIENDS THEY ARE ALL BUT ONE IN THE WRONG PLACE MAYBE YOU GUYS SHOULD HIRE SOME MORE TROUBLE SHOOTERS. THANK YOU IN ADVANCE MS MARAGARET A. PIERSON
April 3rd, 2010 at 1:26 am
broken link for facebook keeps coming up cant even access the site
April 8th, 2010 at 5:47 pm
You might want to check your cookie settings as this is where the information are stored that you are logged in. If your mobile browser clears the cookies every 30 minutes or does not save them for longer than say 10 minutes or so you see a login prompt again,
April 8th, 2010 at 5:49 pm
Well you should have different login data (username and password) that determines which account is accessed. One easy way of handling this is to use either different web browsers on your computer (one for you, one for your husband) or create different profiles if possible in the one that you are using.
June 17th, 2010 at 10:05 am
[...] We have shown in past articles like Gmail login or Facebook login how to handle security and login problems on those sites.This article takes a closer look at some [...]
June 27th, 2010 at 6:00 am
I cannot get into facebook. it has been one week and nothing i have tried works, please help me as facebook is 90% used daily 7 days per week.I thank you for helping me, God bless you
June 27th, 2010 at 10:09 pm
My wife is a member,now I tried to get on but as we only have one computer and one address..it won’t let me sign on ..both my wife and I use the same web address..how cam I sign on..??
July 8th, 2010 at 1:53 pm
Hi! I tried to get on to my facebook account, but the url sends me to and not http://www.facebook.com what’s going on??? Why can’t i find facebook log in page??? When I googled facebook it sends me back to still… and then when i do click on other facebook sites that google gave me it goes to this page saying I’m forbidden to be in facebook… are you playing a trick on me?? Please Reply!
July 10th, 2010 at 8:18 pm
For the last week a blank screen comes up when i try to log in,when i finally do manage to get on i cant send or recieive any requests sometimes they just dissapear,and the screen will go blank if i god forbid want to travel away from the home site please tell me you guys are working on this its very frustrating.I’v been using my my space way more because of it!
July 11th, 2010 at 7:44 am
Amanda you might want to test Facebook in another web browser to see if you do not get blank pages in that browser. You can try Firefox (http://www.mozilla.org), Opera (http://www.opera.com/ or Google Chrome (http://www.google.com/chrome) for this.
July 12th, 2010 at 6:11 pm
Phyllis well that depends on the error message that you are getting. Phishing usually means that an attacker got hold of your account login data. The attackers often change the password of the account, but not always.
July 12th, 2010 at 6:15 pm
Mega, you may have a worm or virus on your computer. I suggest you research topics on Google Redirects and download a good antivirus software to scan your system.
July 13th, 2010 at 10:28 pm
Well that’s only natural if you are using the same web browser. You need to log out of the account before you exit the page.
July 15th, 2010 at 6:40 am
Cass, it depends on a few factors. Is someone else having access to your PC? If that is not the case you might have a computer virus on your computer that submits your passwords to another person.
July 15th, 2010 at 1:16 pm
I can not log- in to Facebook. Please help.
July 15th, 2010 at 1:50 pm
My husband & myself share the one computer, when I go to logon in facebok his profile come up I cant acess my account ? Is there a way to log in to my own facebook account? How do I do so?
July 17th, 2010 at 9:30 am
[...] who have difficulties logging into the popular social networking website. Our initial guide, called Facebook Login, has helped many Facebook users, but some still had difficulties despite the guidance.We have [...]
July 17th, 2010 at 9:42 am
Agnes, if you share a computer you either need to make sure that you log out after using Facebook, or use different browser profiles / web browsers to log into the site.
July 19th, 2010 at 1:11 pm
[...] google_ad_height = 280; ShareSaveWe have covered helpful guides on how to fix login problems at Facebook, Google Mail, MySpace or PayPal in the past.Today we are going to take a look at the popular social [...]
July 20th, 2010 at 9:27 am
Larry, you need to use another email address, as the Facebook accounts are linked to email accounts. It is not possible to use two accounts and only one email address.
August 5th, 2010 at 9:38 pm
I’m on vacation in ms. there’s no internet where i’m staying so i goes to the libuary to get on the net, when i trie to get on my facebook acct. i get a message that the site is block, it has a tab for relogin to put and your name and password which i do but i still can’t get in what’s the problem help me please!!!
August 5th, 2010 at 9:40 pm
Well if you get the message that Facebook is blocked, then access to the website has been blocked by the library.
August 19th, 2010 at 5:30 am
i cant get access to my present day facebook. it keeps coming up to when i first started please help ..desperate x
August 23rd, 2010 at 2:24 pm
Hi every one
Wonder done by face book all over the world.
My friend told me to join face book is having fantastic, supper faster,cool and manner drive.
You miss, you loss.
August 28th, 2010 at 7:22 am
I can’t seem to log off of my FB. I log out, (do not have the log in box checked) and turn the computer off. The next day my husband turns the computer on, goes to Facebook to log in and my email and password are still there!
I don’t want to be logged in all the time.
Help
August 29th, 2010 at 4:50 pm
I’ve been trying to log on fb since last night 08/28/10, my email address/password keeps coming back invalid which i’ve been using since i joined fb, i even tried to reset it, & it still dosn’t work, CAN SOMEONE PLEASE TELL ME WHAT’S GOING ON I’VE SENT SEVERAL EMAILS & NO ONE REPSONDED BACK YET…THIS IS FRUSTRATING!!
August 29th, 2010 at 8:02 pm
i cant login 2 facbok plz hlp…..
August 31st, 2010 at 12:18 pm
has fb crashed cnt get on any log in pages???
August 31st, 2010 at 12:28 pm
I cannot log on to facebook and for some or other reason i can only invite certain people or thing but i cannot invite the people i know,so what seems to be the problem and i never really invited people i did not know so can you help please.
August 31st, 2010 at 12:33 pm
PLEASE HELP I WAS LOGGED IN TO FB THEN LOGGED OUT NOW WHEN I TYPE IN FB IT WON’T GO TO THE LOGIN PAGE JUST KEEPS TELLING ME CAN’T LOAD THE WEB PAGE.
August 31st, 2010 at 1:00 pm
I have been treying to log1n 2 my farmville and I cant!!! what is happening please help I was a nice farmer then!!! and what is happpening to my facebook today? I cant login
August 31st, 2010 at 1:08 pm
Im having a problem wording in my FB page is so funny even though some words are in English as well as comments written by people but the rest of things is in this funnt language or signs. I chose English but i don’t know why its like that i cannot comment in people things cause i can’t find comment or word thats says “Like this” or word “Comment” can’t find. I really don’t know even when someone has poked me i cannot read that i’ve been poked as wording is in a wording that i don’t understand
August 31st, 2010 at 1:38 pm
Facebook Isn’t Letting Me Get On At All!!! Just Keeps Crashing Thisw Latley Grrrrrr
August 31st, 2010 at 1:40 pm
I can´t log in my facebook it says that Facebook company have changed the page Do anyone now the new one?
August 31st, 2010 at 1:50 pm
the whole facebook site isnt loadin??
September 1st, 2010 at 2:12 am
I can not log into facebook.Have tryed every thing. Please help.
September 1st, 2010 at 2:30 am
I can’t log in
September 1st, 2010 at 3:12 am
my problem is that face book is habit-forming, i have to limit the time, because it will fly trying to catch up on all the news. i do appreciate the promptness of the policy of handling any situation where unfit language or content is used, and you are able to “block” or report the offender. thank you, mb
September 1st, 2010 at 3:19 am
facebook is where you play games..
September 1st, 2010 at 4:17 am
pls i’am trying to login to my acct in fb, but cant got in so pls help me on this matter thank you in advance.
September 1st, 2010 at 9:50 pm
I too can’t login to fb because of this stupid thingt.
September 2nd, 2010 at 6:26 pm
My account says same no email associated with this account. yet my email is unchanged on profile and friends can still interact with my farmville!I get email so its not that either!Run around from facebook for a month and a week!
October 25th, 2010 at 10:01 pm
I am unableto login-messagedisplayed-account temporarilysuspended due to suspicious activity.
I have had trouble signing in too many times.What is the problem?
October 25th, 2010 at 11:31 pm
You need to wait, as this is a temporary ban, not a permanent ban.