Webkinz pets are plush pets that come with a secret code that you can enter on webkinz.com to play with a virtual version of the pet online. Webkinz World is a highly popular Internet destination since 2005 in the US and in other countries where the pets are sold in.
To enter the code, a Webkinz online account is required. Registration is completely free, but accounts are initially restricted. The registration of a secret code or becoming a deluxe member resolves those limitations so that all functionality becomes available on the website.
Limitations of free accounts:
- 2 room limit per pet
- Number of items that you can store in your dock is limited
- No access to KinzChat Plus, trade rooms, discovery zone, signature safari questions
- No option to turn of 3rd party ads
- No option to send items via KinzPost
- Limited access to Arcade and Tournament games, Daily activities, classes in Kinzville Academy, jobs in the Employment Office, friends list, selection of items in W Shop, KinzStyle Outlet and Curio Shop
To sign in to Webkinz World click on the Log In link on the homepage of the service. Please note that Adobe Flash is required for that. If it is not installed in the browser or disabled, you need to install or enable the plugin first before you can log in to the site.
If you are using Google Chrome or Internet Explorer 10 on Windows 8, you are using a browser that is supporting Flash natively. For any other web browser, download the latest version of Flash Player from the Adobe website. The site should recognize the browser you are using automatically and provide you with the correct download link automatically.
Click on the log in link on the homepage. This takes you to the following page were you need to enter your username and password before you can start playing. The page displays options to adopt a new pet or use the password recovery and change options.
If you have forgotten your password you can have it reset by clicking on the forget password link. Here you are asked to enter the username that you use to log in and the secret code of a registered pet to do so.
If you can’t remember your username either, visit the following page and click on “I forgot My User name” here.
Here you are asked to enter a bunch of information including your pet’s secret code, your first name, birthday, email address the account was registered with and a captcha.
Remember that you need the secret code if you want to reset your account password or retrieve your username. Make sure you keep it safe at home so that you have access to it whenever you need it.
The remaining options, to begin playing, adopt a new pet and change the password become only available when you enter your username and password first.
Page loading issues
Sometimes you may only get a blank screen when you try to open the Webkinz website, or the page may load only partially. The first thing that you may try when this is happening is to press Ctrl-F5 on your keyboard.
This forces a reload of the page bypassing the local cache. If that does not work, try clearing the cache of your browser. How that is done is explained on the Technical Issues page on the Webkinz site.