MSN Hotmail sign in issues are a common problem for email and chat users. If you are having trouble logging into your MSN or Hotmail account, you might not think there is anything else that you can do besides emailing technical support, but in fact there are quite a few options available for you. On the one hand, emailing tech support probably will help you, but on the other hand, it will most likely be days, weeks, or months before you get a useful reply since MSN and Hotmail sign ins are a common problem suffered by millions of users.
This easy guide will provide you with help for your Live sign in, Hotmail sign in, and your MSN sign in issues. With any luck and a little bit of patience, your sign in issues will be solved before you get that response from customer support.
Hotmail, also known as MSN and Live, is one of the biggest email providers in the world and with literally hundreds of millions of users, it is quite likely that a good number of them will have either technical issues, Hotmail signin issues, or problems with passwords or keystrokes. Most of the problems can be broken into a short list of categories. Here are the most common sign in Hotmail problems:
- When users attempt to sign in, they are faced with a blank page instead of the MSN or Hotmail homepage. If a blank page appears and the homepage doesn’t load, don’t worry, this is a common problem.
- Account name, email, or password are not accepted by Hotmail, Live, or MSN. This is probably the most common problem for Hotmail signins.
- The email user has forgotten the login, password, or code provided by either Hotmail or provided by the user.
- And the least common occurrence would be that a criminal hacker has gotten into the users account and hijacked it so that they cannot login to Live Mail or Hotmail.
MSN Hotmail Sign In Guide
In the following short guide we will look at all the possible scenarios and examine what the user can do to be able to access their email, data, and account information.
A blank page or error page is showing up instead of the MSN or Hotmail homepage.
In the event of the blank page showing up instead of the homepage for MSN mail or Hotmail loading you are really quite lucky since this is the easiest of the four issues to resolve if you know juat a little bit about the way browsers and filters work (which you are about to learn- so don’t worry)
Whether you are getting an error page or a blank page, the solution for this situation is generally the same. It all comes down to cache. Not cash, but memory cache.
Browsers use a a shortcut system of remembering the way a page is supposed to look so that they can load it quicker. This system is called cache. When the cache data is no longer valid, the actual information on the page changes, or the data in the browser cache is damaged we say that the cache has been corrupted. This is what causes the blank page or error page most of the time.
To solve this problem is quite easy. You just have to clear the browser cache by generally going to tools, history, and then pressing the ‘clear cache’ button. Once you do this, refresh or reload the page and nine times out of ten the issue will be solved.
If this doesn’t solve the problem, sign in with another browser. Most computers these days have multiple browsers installed including Internet Explorer, Google Chrome, Firefox, and Opera. By using another browser you are using different cache.
Finally, if that doesn’t work and you still want to log in (which of course you do) try a different computer with a strong internet connection.
When you forget your login name, email, or password
This might sound silly to you, but in the modern world of having a dozen different names, emails, and passwords, it isn’t uncommon to have someone forget which account goes with which words, names, or passwords. It can happen to you, really!
Your first thought might be that your account has been hacked, but more likely is that you have made a simple error like leaving the caps lock key on or mixing up email and password combinations. Before you start freaking out, make sure that you are on the actual page you mean to be. Many internet scams get you to a page where you think you are logging into your account, but in fact you are actually logging into a scam and giving them your password. Be sure that you are logging into MSN or Hotmail and not some domain like www.scammer.com/hotmail because you don’t want to compromise your privacy and personal information.
Double check that the caps key is not selected and make sure that you don’t have the number lock on if you are using a laptop or netbook with the number keypad in the center. When these are selected the normal letters don’t show up. A good way to check is to create a text document using wordpad, notepad, or a similar program and type your username and password into it. After this, copy and paste them into the correct boxes and see if this resolves your issue.
Forgetting the password or username to your MSN or Hotmail account.
If you still aren’t able to log in, the problem is not with your computer but probably with either your password or login name. At this point, your best bet is to click the forgot your password button and get Hotmail signin to reset your password by email. If your username is the problem you can have them send you a reminder using the same button as long as you set up your account with an alternate email address.
Clicking on this button will lead you through an online protocol where you will answer your security questions and be prompted to enter your alternate email address. With the reset you will have to change your password, just make sure you don’t forget it this time!
Your Hotmail account has been hacked.
The worst case scenario is that your email account has been hacked and is no longer secure. This is a big problem for you, especially if you have an email account with sensitive data from employers or clients. If this is the case, there isn’t much you can do except go through the steps above and reset your password. Once you have done this, go into your account and review what emails have been sent. It is a good idea to make sure that your account hasn’t been used by hackers/phishers and if it has to let those who have been emailed from your account know that the message was not from you and should be immediately deleted. Be sure to contact MSN or Hotmail security experts and let them know the email messages that were sent from your account so they can protect other users.
Some easy suggestions to make log ins safer and more effectiveUseful Links
MSN Hotmail Sign In Page [Link]
If you forgot your password or you’re having other problems signing in with your Windows Live ID [Link]
Your Windows Live ID is the e‑mail address you use, along with your password, to sign in to any Windows Live product or service, such as Windows Live Hotmail, Messenger, and SkyDrive [Link]