Kids love Moshi Monsters, the online social networking game which has taken the world by storm. It’s not just kids that love the game, parents love it too because of the focus it has on providing online educational games to kids aged seven to twelve.
Since 2007 more than 25 million players have signed up to play the game and with numbers that high you can be sure that there are sometimes some problems with the Moshi Monsters sign in process. This short tutorial will help to solve the most common problems and hopefully resolve them with no hassle and no need to go through the process of working with a foreign speaking customer service representative which can be a big headache in an otherwise busy world. Sure, you want your child to be able to enjoy Moshi Monsters, but you have other things to do than wait as a call center in India walks you through a simple tutorial this article will help to solve those problems.
Moshi Monsters login issues
Moshi Monsters login issues are a common problem for users. If your child is having trouble logging into your Moshi Monsters account, you might not think there is anything else that you can do besides emailing technical support, but in fact there are quite a few options available for you. On the one hand, emailing tech support probably will help you, but on the other hand, it will most likely be days, weeks, or months before you get a useful reply since there are literally millions of users of Moshi Monsters.
This easy guide will provide you with help for your Moshi Monsters login issues. With any luck and a little bit of patience, your sign in issues will be solved before you get that response from customer support.
Moshi Monsters is one of the biggest online social networks, sometimes called the Facebook for children, it has millions of users so it is quite likely that a good number of them will have either technical issue or problems with passwords or keystrokes. Most of the problems can be broken into a short list of categories. Here are the most common sign in Moshi Monsters problems:
- When users attempt to sign in, they are faced with a blank page instead of the Moshi Monsters homepage. If a blank page appears and the homepage doesn’t load, don’t worry, this is a common problem.
- Account name or password are not accepted by Moshi Monsters. This is probably the most common problem for Moshi Monsters logins.
- The email user has forgotten the login, password, or code provided by either Moshi Monsters or provided by the user.
- And the least common occurrence would be that a criminal hacker has gotten into the users account and hijacked it so that they cannot login to Moshi Monsters. This could be for many reasons but most likely it would be to market products to children.
In the following short guide we will look at all the possible scenarios and examine what the user can do to be able to access their reviews, user data, and account information.
In the event of the blank page showing up instead of the homepage for MoshiMonsters.org loading you are really quite lucky since this is the easiest of the four issues to resolve if you know just a little bit about the way browsers and filters work (which you are about to learn- so don’t worry)
Whether you are getting an error page or a blank page, the solution for this situation is generally the same. It all comes down to cache. Not cash, but memory cache.
Browsers use a a shortcut system of remembering the way a page is supposed to look so that they can load it quicker. This system is called cache. When the cache data is no longer valid, the actual information on the page changes, or the data in the browser cache is damaged we say that the cache has been corrupted. This is what causes the blank page or error page most of the time.
To solve this problem is quite easy. You just have to clear the browser cache by generally going to tools, history, and then pressing the ‘clear cache’ button. Once you do this, refresh or reload the page and nine times out of ten the issue will be solved.
If this doesn’t solve the problem, sign in with another browser. Most computers these days have multiple browsers installed including Internet Explorer, Google Chrome, Firefox, and Opera. By using another browser you are using different cache.
Finally, if that doesn’t work and you still want to log in (which of course you do) try a different computer with a strong internet connection.
When you forget your login name, email, or password
This might sound silly to you, but in the modern world of having a dozen different names, emails, and passwords, it isn’t uncommon to have someone forget which account goes with which words, names, or passwords. It can happen to you, really!
Your first thought might be that your account has been hacked, but more likely is that you have made a simple error like leaving the caps lock key on or mixing up email and password combinations. Before you start freaking out, make sure that you are on the actual page you meant to be. Many internet scams get you to a page where you think you are logging into your account, but in fact you are actually logging into a scam and giving them your password. Be sure that you are logging into http://www.moshimonsters.com/login and not some domain like www.scammer.com/MoshiMonsters/login because you don’t want to compromise your privacy and personal information.
Double check that the caps key is not selected and make sure that you don’t have the number lock on if you are using a laptop or netbook with the number keypad in the center. When these are selected the normal letters don’t show up. A good way to check is to create a text document using wordpad, notepad, or a similar program and type your username and password into it. After this, copy and paste them into the correct boxes and see if this resolves your issue.
Forgetting the password or username to your Moshi Monsters Login
If you still aren’t able to log in, the problem is not with your computer but probably with either your password or login name. At this point, your best bet is to get Moshi Monsters to reset your password by email as you set up your account with an email address and security questions.
Clicking on this buttons will lead you through an online protocol where you will answer your security questions and be prompted to enter your email address and answer security questions. After this an email will be sent to your address and you will have to respond to the link within it. With the reset you will have to change your password, just make sure you don’t forget it this time!
Your account has been hacked
The worst case scenario is that your Moshi Monsters account has been hacked and is no longer secure. This is a big problem for you, especially if you have a powerful or well known Moshi Monsters account with a strong reputation to maintain. If this is the case, there isn’t much you can do except report the suspected fraud to Moshi Monsters and then go through the steps above to reset your password. Once you have done this, go into your account and review what has been done since you last logged in. It is a good idea to make sure that your account hasn’t been used by hackers/phishers and if it has to remove messages which were not from you and let those who have been contacted by your account know that it was compromised . Be sure to contact MoshiMonsters.org security experts and let them know about the breach of security with your account so they can protect other users.
Some easy suggestions to make logins safer and more effective
Whenever you are logging into Moshi Monsters, it is always a good idea to make sure that you have entered the address correctly. Many scammers will try to get you to login to sites that look like the site you are going to but actually are a different page. Look at the url bar and be sure that it says MoshiMonsters.org and not something like MshiMonsters.com.ru or other lookalike urls that might be used to ‘phish’ for your data and information. Be certain that you are at the right place because instead of logging into your account you might be giving away a part of your online protocol safety system. You should do this for all major client services on the internet.
If you are having further issues a good idea is to check in the many online forums which exist for users of MoshiMonsters.org and other user friendly online services. Chances are that your child is not the first person to suffer from any particular problem and you will find that others are willing and eager to help you resolve any issues you may have with a Moshi Monsters account. One thing to remember is that most forums are hosted by volunteers and because of that you should be polite and courteous. These are not the people who caused your problem, they are people who are taking the time to help you solve your problem. It’s far to easy to become frustrated on the internet when a problem persists but remember, the people helping you in forums are not to blame.
One final note is that if you are purchasing premium content for you child through Moshi Monsters be sure that you are using a secure online payment system such as Visa Verified or Paypal so that any questionable activity can be corrected quickly and securely.