PayPal offers a very popular financial service on the Internet. This can be attributed in part to its integration in eBay but also the fact that users can transfer money worldwide easily. Its popularity makes PayPal also the most phished brand in the world and users should be aware of the fact that criminals target PayPal more often than other services.
The standard PayPal login looks like the following:
PayPal users need to enter their PayPal email address and password to log into their account. We will explore several options later on to increase the security of the login process.
PayPal has a support page for users who have lost or cannot remember their password or email address they signed up with. This can be used to retrieve those information.
The standard Internet safety rules can be applied to PayPal as well. You can take a look at our how to identify phishing attacks guide to make sure that you do not fall pray to a phishing attack that tries to steal the username and password.
Webmasters and merchants might want to consider adding extra security to their PayPal account. This can be by using a password manager like Last Pass which can be used to create a very strong (and thus secure) password for the PayPal account. The main benefit of a password manager is that the user does not need to remember the PayPal password. It can therefor be a long password with special chars, numbers and upper as well as lower case characters.
But a password manager is no the only option here. PayPal offers a security key to its users which adds another layer of authentication to the service. The key is a hardware device that will display a six digit temporary code that needs to be entered during the PayPal login. Failure to do so will block the account until that key is provided.
Users who have troubles logging into PayPal can try the following tips:
- Make sure you are on the right site. The PayPal url should be https://www.paypal.com/.
- Try clearing your web browser cache if the page is not loading or an error message like page unavailable, maintenance or similar is displayed.
- If you have forgotten your email or password you can request them again following the links below.
- If you still encounter troubles either wait 5-10 minutes and try again or contact PayPal support with the problem so that they can aid you in solving it.