How to fix Linkedin.com Sign in issues

Linkedin.com is one of the most popular sites on the Internet. It is a business network which you use to connect with existing and potential business partners and users who share the same interests as you.

As is the case with every social network, it requires you to create an account and sign in to that account before you can access parts of the site and your user profile.

You pick an email address (which becomes your primary email address) and a password that has to be at least six characters in size during sign up, and you need to enter these information whenever you want to sign in to Linkedin.

Forgot Password

linkedin sign-in

If you cannot remember your password or if the password that you enter is not accepted, you can have it reset.

What you need to do is click on the “forgot your password” link on the main website or on the question mark next to password if you are on the global sign in page.

forgot pasword

When you click on either link you are redirected to a new page where you are asked to enter the email address of your account to start the reset process.

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Once you have entered the email address in the form you receive information that Linkedin has sent an email address with password reset instructions to your account.

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The email is sent from LinkedIn Security and contains a long link that you need to click on or copy and paste in the browser manually.

When you do that you are taken to a page where you can set a new password for the account.

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In addition to changing the password, it will also terminate all active sessions automatically. What this means is that if you are still signed in on a device that you are signed out of it immediately.

This can be useful if someone else took over the account or has access to a device where you are still signed in to Linkedin.

No access to email address?

verify identity

What happens if you no longer have access to the email address you signed up with?

You can still use it to sign in to your account provided that you can remember it. It is highly recommended to change the email address on Linkedin as the new owner of it can use it to change your account password.

If you cannot access your account you still have an option to regain access to it and that is verify your identity by uploading a government-issued ID such as your driver licenses, state-issued ID or passport to the service.

To do so visit the verify your identity page here: https://linkedin.netverify.com/v2

Note that you need to know the account email address for the process.

Signing out

sign-out

It is highly recommended to sign out of Linkedin if you are using the service on a device that others have access to.

This includes public computers, a computer at a friend’s house, or a computer that you want to sell or give away.

If you don’t sign out any person with access to the device can access your Linkedin account and all information it contains.

To sign out, hover the mouse cursor over your profile photo and select the sign out option from the menu that opens up.

Note the you need JavaScript enabled for this on LinkedIn.

Changing the password

You can change your account password on the main settings page. Click on Change next to password and you are asked to enter your old password and twice the new one.

This can be useful if you suspect that someone else has gained access to your account, for instance by hacking it.

Changing the email address

You can also change the primary email address or add a new email address to the account.

This is also done on the main settings page.

Adding a second email address can be useful as you can use it to sign in or reset your password even if you lose access to your primary email address or cannot remember it.

Security best practices

  1. Select a secure password. This is without doubt the most important tip. Make sure you select a password that is long, 16 characters and up, not a dictionary word and contains at least one number and special character.
  2. To further improve security, enable two-step verification. This adds another layer of security to the account by using a smartphone. Linkedin sends a verification code to your phone every time you sign in which you need to enter as well to sign in to the account.

Important Links

 

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